Delivery, Returns & Exchanges
As we offer Free Delivery, returns are paid for by the customer. Return shipping costs are non-refundable.
It is worth using a trackable service or purchasing insurance. We can't guarantee that we will receive your returned item so it is much better to send it using a tracked service to ensure you receive your refund.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, please check your bank account or contact your credit card company, it may take some time before your refund is officially posted.
If you still have not received your refund yet, please contact us at hello@irresistiblegiftboutique.com.
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Exchanges
If you need to exchange an item please send us an email at hello@irresistiblegiftboutique.com and send your item to: 19 Rochester Avenue, Chorlton Manchester GB M21 7DE.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.